Introduction
feral-spring ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website feral-spring.com and use our services.
Information We Collect
Personal Information
When you submit an inquiry or request our services, we may collect:
- Name
- Email address
- Information about your transformation story or inquiry
- Any other information you voluntarily provide
Automatically Collected Information
When you visit our website, certain information may be automatically collected, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide our services
- Communicate with you about appointments and services
- Improve our website and services
- Analyze website usage patterns
- Comply with legal obligations
Interview and Recording Consent
Our services involve recording conversations and documenting personal stories. We will:
- Obtain explicit written consent before recording any interview
- Clarify how the recorded material will be used
- Respect your decisions regarding anonymity and public use of your story
- Provide you with copies of all recordings and transcripts
- Not share your story publicly without your explicit permission
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Your interview recordings and transcripts are stored on secure servers with encrypted access. We retain this information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- With service providers who assist us in operating our website (subject to confidentiality agreements)
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Restriction: Request restriction of processing of your information
- Objection: Object to our processing of your information
- Portability: Request transfer of your information to another party
To exercise these rights, please contact us at [email protected].
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser. For more information, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
International Data Transfers
Your information may be transferred to and maintained on servers located outside your jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
feral-spring
1247 Granville Street, Suite 302
Vancouver, BC V6Z 1M4
Canada
Email: [email protected]